Warranties and Care

DO THE PRODUCTS HAVE A WARRANTY?

Pursuant to the legislation in force (Decree-Law No. 67/2003, of April 8, in its current wording), the products sold by MOCHE are covered by a guarantee of conformity of the goods corresponding to a period of 2 (two ) years from the delivery of the asset.

Only claims with proof of purchase will be accepted. This warranty does not cover damage resulting from transport, storage, accidents, misuse, failure to follow maintenance instructions, neglect, normal wear and tear or due to prolonged use and natural discoloration. It will not be valid if the product has undergone any type of modification or if it has been used for a purpose other than that for which it was intended. The guarantee applies only to products sold at the MOCHE store.

WHAT CARES TO TAKE WITH ITEMS?

HOODIES - SWEATS - TSHIRTS

- WASH AT MAX 30ºC
- IRON
- DO NOT BLANK
- DRY AT LOW TEMPERATURE
- DRY CLEAN

JACKET - PANTS

- WASH AT MAX 30ºC
- IRON
- DO NOT BLANK
- DO NOT DRY
- DO NOT DRY CLEAN

SHIRT

- WASH AT MAX 40ºC
- IRON
- DO NOT BLANK
- DO NOT DRY
- DRY CLEAN

TOTEBAG

- WASH AT MAX 30ºC
- HAND WASH
- DO NOT DRY CLEAN
- DRY AT LOW TEMPERATURE

PANAMÁ

- WASH AT MAX 30ºC
- HAND WASH
- DO NOT DRY CLEAN
- DRY AT LOW TEMPERATURE

I RECEIVED A DEFECTIVE ARTICLE FROM YOUR ONLINE STORE, WHAT DO I DO?

If you think that the item you purchased from our online store is defective, please contact us via our email suportelojaonline@moche.pt, giving detailed information about the problem, if possible with photos. Do not forget that you must notify us regarding the receipt of defective or damaged items within 30 days of receipt.

To return the defective item (s), click here.